Privacy Policy of the citytourgdansk.pl website

1. General information

This Privacy Policy sets out the rules for the processing of personal data by CITY TOUR GDAŃSK, operated by Leszek Nowak, registered in the Central Register and Information on Business Activity maintained by the Minister of Development and Technology, in connection with the use of the website www.citytourgdansk.pl, which offers the sale of tickets for journeys by electric carts and minibuses.

We guarantee the protection of users’ privacy in accordance with applicable legal provisions, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

2. Personal data controller

The personal data controller is:

CITY TOUR GDAŃSK Leszek Nowak
ul. Granitowa 6/86, 80-030 Gdańsk
E-mail: citytour.gdansk@yahoo.com

3. Voluntary provision of personal data

The provision of personal data by the website user is voluntary, but necessary in order to use the services offered, such as purchasing tickets, fulfilling an order or contacting the Controller. Failure to provide the data may make it impossible to provide the services properly.

4. What data do we collect and for what purpose?

We collect users’ personal data only to the extent necessary to fulfil the stated purposes:

  • Contact form and purchase form
    We collect: first name, surname, e-mail address, telephone number.
    Purpose: provision of transport services, contact with the customer, responses to enquiries.

  • Google Analytics
    We collect data anonymously (e.g. location, device type, pages visited).
    Purpose: analysis of website traffic statistics, optimisation of the website’s operation.

5. Data processing period

Personal data is stored:

  • for the period necessary to fulfil the purpose for which it was collected;

  • after the service has been provided – for the period required by law (e.g. tax regulations);

  • until the user exercises the right to have it deleted, unless statutory grounds exist for its further storage.

6. Processing and sharing of data

Personal data is:

  • processed solely for the purpose of fulfilling orders and contacting customers;

  • not shared with third parties without the user’s express consent, unless such an obligation arises from legal provisions.

7. User rights

Every user has the right to:

  • access their personal data;

  • rectification (correction) of their data;

  • deletion of their data (“the right to be forgotten”);

  • restriction of processing;

  • object to the processing of their data;

  • transfer their data to another controller;

  • obtain information about their data or its processing in electronic form.

The above rights may be exercised by contacting the Controller at: citytour.gdansk@yahoo.com

8. Data profiling

The Controller may make decisions based on profiling, that is, the automated analysis of personal data for the purpose of:

  • matching offers to the user’s individual preferences;

  • personalising marketing content (e.g. advertisements);

  • improving the website’s functionality.

The user has the right to object to profiling.

9. Right to lodge a complaint

If the user has concerns regarding the processing of personal data, they have the right to lodge a complaint with the supervisory authority:

President of the Personal Data Protection Office (PUODO)
More information at: https://uodo.gov.pl

10. Data security

Personal data is:

  • stored on secure, appropriately protected servers;

  • protected against unauthorised access;

  • secured using technical and organisational measures compliant with the GDPR.

11. Cookies

Our website uses cookies:

  • to ensure the proper operation of the website;

  • for analytical and statistical purposes.

The user may disable cookies at any time in their web browser settings. However, disabling them may affect the proper functioning of the website.

12. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. The current version is always available on the website www.citytourgdansk.pl. Use of the website after changes have been introduced constitutes acceptance of the new version of the document.